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Frequently Asked Questions

What is Jureb?

Jureb is an all-in-one business management software designed for small and medium-sized businesses in Nigeria. It offers features such as bookkeeping, invoicing, payroll, employee management, leave management, performance evaluation, fixed asset management, and more to help businesses streamline their operations and ensure compliance.

Is Jureb Free?
No, we offer a 30-day free trial for all our plans. This allows you to explore Jureb’s features and see how they can benefit your business before making a commitment.
Can I upgrade my plan later?
Yes, you can upgrade your plan at any time. Simply go to your account settings to choose a plan that better suits your growing business needs. Or you can contact our customer support team via the live chat if you need any help.
What payment methods do you accept?
We accept various payment methods including credit cards, debit cards, and bank transfers. You can choose the most convenient option during the checkout process.
Are there any setup fees?
No, there are no setup fees for any of our plans. You can sign up and start using Jureb without any additional costs.
Is customer support included in all plans?
Yes, all our plans include access to our dedicated customer support team. Whether you need help with setup, troubleshooting, or maximizing the benefits of Jureb, our team is here to assist you.
Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. If you cancel during the free trial, you won’t be charged. If you cancel after the trial period, your subscription will remain active until the end of your current billing cycle.

Do you offer discounts for annual subscriptions?
Yes, we offer discounts for annual subscriptions. Choosing an annual plan can save you up to 20% compared to monthly billing.
How secure is my data with Jureb?
Your data security is our top priority. We use advanced encryption and secure servers to protect your information. Additionally, we regularly update our security protocols to ensure your data remains safe.
What happens if I need features that are not included in my current plan?
If you find that you need additional features, you can easily upgrade to a higher plan that includes those features. Our customer support team can also provide guidance on the best plan for your needs.

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