Privacy Policy

Last updated: 9th April, 2026

Jureb Business Solutions Limited, trading as Jureb (“Jureb”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you use our website, mobile application, APIs, transmission portal, and related services.

This Privacy Policy applies to:

www.jureb.com
app.jureb.com
Jureb mobile applications
Jureb APIs and integration services
any related support, sales, onboarding, and communication channels

By using Jureb, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Jureb Business Solutions Limited
Email: [email protected]

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above. If you prefer, you may replace the support email above with a dedicated privacy email such as [email protected].

2. The Information We Collect

We may collect and process the following categories of information.

A. Information you provide directly

This includes information you submit when you:

create an account
request a demo or free trial
contact us
subscribe to updates
use our support channels
apply for a job
upload documents, invoices, payroll records, employee data, tax information, or other business records into the platform

Examples may include:

full name
email address
phone number
company or organisation name
job title
billing information
login credentials
support enquiries and messages
business, accounting, invoicing, payroll, HR, employee, customer, vendor, and tax-related records you choose to upload or process using Jureb

B. Information we collect automatically

When you use our website, app, or APIs, we may automatically collect:

IP address
browser type and version
device information
operating system
access times and dates
pages viewed
clicks and feature usage
referring website or source
app crash, diagnostics, and log data
cookie and similar technology data

C. Information from third parties

We may receive information from third parties such as:

payment providers
analytics providers
cloud hosting and infrastructure providers
support tools
communication providers
integration partners
public authorities or regulators where relevant
social media platforms where you interact with us

3. Sensitive and High-Risk Data

Because Jureb provides accounting, payroll, HR, tax, employee management, invoicing, and e-invoicing services, some data processed through the platform may be commercially sensitive or may include personal data relating to employees, customers, vendors, contractors, or other individuals.

Where you upload or submit such data to Jureb, you are responsible for ensuring that you have the legal right and authority to do so, and that any required notices or consents have been provided by your organisation.

We expect our customers to use the platform lawfully and only in relation to data they are authorised to process.

4. How We Use Personal Data

We may use personal data for the following purposes:

to create and manage your account
to provide the Jureb platform and related services
to authenticate users and maintain account security
to process invoices, payroll, employee records, reports, tax workflows, and business operations requested by you
to transmit or help transmit e-invoices and related records to relevant government or regulatory platforms where enabled by the service
to provide API access, integrations, webhooks, and connected services
to process payments, subscriptions, renewals, and billing
to provide onboarding, support, troubleshooting, and customer service
to improve our products, features, analytics, performance, and user experience
to send service notices, account alerts, billing notices, and product updates
to send marketing communications where permitted by law
to detect, prevent, investigate, and respond to fraud, abuse, misuse, security incidents, or unlawful activity
to comply with legal, regulatory, tax, audit, and reporting obligations
to establish, exercise, or defend legal claims

5. Legal Bases for Processing

Where applicable under the Nigeria Data Protection Act and other relevant laws, we process personal data on one or more of the following lawful bases:

your consent
performance of a contract
compliance with a legal obligation
protection of vital interests
performance of a task carried out in the public interest, where applicable
our legitimate interests, provided those interests do not override your fundamental rights and freedoms

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

keep the website and app functioning properly
remember user settings and preferences
understand traffic and usage patterns
improve performance and user experience
support security and fraud prevention
measure the effectiveness of campaigns and communications

You can control cookies through your browser settings. Please note that disabling some cookies may affect site functionality.

7. Marketing Communications

We may send you marketing, product, event, or promotional communications where allowed by law. You can opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing messages, we may still send service-related communications that are necessary for your account or use of the platform.

8. Sharing and Disclosure of Data

We do not sell your personal data.

We may share your information with:

our employees, officers, contractors, and authorised personnel
cloud hosting, storage, and infrastructure providers
payment processors and subscription billing providers
analytics, communications, email, and customer support vendors
professional advisers such as lawyers, auditors, insurers, and consultants
regulators, tax authorities, law enforcement agencies, courts, or other public authorities where required by law
integration partners or service providers necessary to deliver features you enable
a buyer, investor, merger partner, or successor entity in the event of a corporate transaction, subject to appropriate safeguards

Where we share data with third party processors, we take reasonable steps to ensure they only process personal data on our instructions and apply appropriate security measures.

9. International Transfers

Your data may be stored or processed in countries outside Nigeria where Jureb or its service providers operate. Where we transfer personal data across borders, we will take reasonable steps to ensure that appropriate safeguards are in place and that such transfers comply with applicable law.

10. Data Security

We implement reasonable technical, organisational, and administrative safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

encryption in transit and, where appropriate, at rest
access controls and authentication measures
role-based permissions
audit logging and monitoring
backup and recovery procedures
secure development and maintenance practices

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

You are responsible for keeping your password and account credentials confidential.

11. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:

provide our services
maintain business and financial records
resolve disputes
enforce agreements
meet legal, regulatory, tax, audit, or reporting obligations
maintain backups and continuity systems for a reasonable period

When data is no longer required, we will delete, anonymise, or securely destroy it in accordance with our retention practices and applicable law.

12. Your Rights

Subject to applicable law, you may have the right to:

be informed about how your personal data is used
request access to personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of your data in certain circumstances
object to certain processing
request restriction of processing
request transfer or portability of your data where applicable
withdraw consent where processing is based on consent
complain to the relevant supervisory authority
not be subject to a decision based solely on automated processing where the law gives that protection

To exercise any of these rights, contact us at [email protected] or your designated privacy contact. We may ask for information to verify your identity before acting on a request.

13. Customer Data and Our Role

Where Jureb processes personal data on behalf of a business customer, that customer may act as the data controller and Jureb may act as a data processor or service provider in respect of that data.

In those cases:

the customer is responsible for determining the lawful basis for processing
the customer is responsible for providing required privacy notices to its employees, customers, vendors, or other individuals
Jureb will process the data in accordance with the customer’s instructions, our agreement with the customer, and applicable law

If you are an employee, contractor, customer, or vendor of one of our customers and want to exercise rights relating to data they submitted into Jureb, you may need to contact that organisation directly first.

14. Third-Party Services and Links

Our website or platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing any information to them.

15. Children’s Privacy

Jureb is intended for businesses and professional users. Our services are not directed to children, and we do not knowingly collect personal data directly from children through our consumer-facing services.

If you believe a child has provided personal data to us in error, please contact us so that we can take appropriate steps.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. When we do, we will update the “Last updated” date at the top of this page. Where required, we will provide additional notice or obtain consent.

17. Contact and Complaints

If you have questions, concerns, or complaints about this Privacy Policy or our handling of personal data, please contact:

Jureb Business Solutions Limited
Email: [email protected]

If you are not satisfied with our response, you may have the right to complain to the Nigeria Data Protection Commission or another competent authority, depending on the circumstances.